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Service systems management and engineering : creating strategic differentiation and operational excellence
Service systems management and engineering : creating strategic differentiation and operational excellence
- Material Type
- 단행본
- O김전1-81
- ISBN
- 9780470423325
- KDC
- 325-4
- Callnumber
- 325 C456sㅅ
- Author
- Chang, Ching M.
- Title/Author
- Service systems management and engineering : creating strategic differentiation and operational excellence / Ching M. Chang
- Publish Info
- Hoboken, NJ : John Wiley & Sons, 2010
- Material Info
- 690 p ; 25 cm
- 서지주기
- Includes index
- Index Term-Uncontrolled
- Systems Engineering
- 기타서명
- 서비스 시스템즈 매니지먼트 앤드 엔지니어링
- Price Info
- \200280
- Control Number
- kpcl:188205
- 책소개
-
This books offers a definitive text on the vital topic fundraising. It provides students of fundraising and nonprofit professionals access to the most relevant theories and includes concrete examples of modern fundraising practice. The book contains clear learning objectives, recommended readings, case studies, summary self?test questions, and exercises at the end of each chapter.