소장자료검색

책소개

Room Division
1. Room Reservation
2. Check In
3. Doorman Service
4. Bellman Service
5. Communication
6. Concierge Service
7. Operator Service
8. Business Service
9. Room Service
10. Check Out

Housekeeping Service
1. Linen Service
2. Laundry Service
3. Maintenance
4. Lost & Found Service

Restaurant Service
1. Giving the Directions
2. Receiving the Reservations
3. Seating the Guest
4. Ordering
5. Handling the Guest
6. Closing
7. Others